PART 2: VERIFY THAT THE FIREWALL ON YOUR PC IS SWITCHED OFF: If the display shows an error, troubleshoot to clear the issue indicated. An example would be 'Paper Jam' or 'Ink/Toner Empty'. Check the machine's display for any error messages. If it does not, then verify that it is plugged into a working outlet and any power switches are turned to the ON position.Ģ. Press a button on the machine to see if it wakes from sleep mode. If the machine's display is blank, then the Brother machine is not powered on or is in sleep mode. PART 1: VERIFY THE BROTHER MACHINE IS POWERED ON AND THERE ARE NO ERRORS:ġ. There are several basic troubleshooting steps you can take to resolve this issue. This issue can occur if there is a communication problem between the computer and the Brother machine.
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